Elevate Your Brand: How to Create an Unforgettable Client Experience

Elevate Your Brand: How to Create an Unforgettable Client Experience with Elizabeth Averyanova - Episode 163

Happy New Year! In the first episode of 2024, we're talking with Elizabeth Averyanova, a web designer and brand strategist, about creating an amazing branded client experience! We're discussing the importance of understanding the client journey, the common mistakes people make in branding, and tips for improving the overall experience in order to attract high-quality leads and convert them into paying clients. 

This is the perfect episode to kick off the new year and get your business on the right track for 2024. Let's dive in!

Click play to listen to the episode in full:

The thing that makes you stand out is YOU! Pulling out a few characteristics about yourself that make you unique and bringing that into your branding is going to help you stand out and really help you position yourself in the market as unique. 

In this episode, we covered:

  • Why understanding the client journey is crucial for creating an amazing branded client experience.
  • How consistent branding across all client touch points helps to build trust and authority.
  • A few of the common mistakes in branding, including: not maintaining consistent visual branding and neglecting the client experience after a purchase.
  • How focusing on one core offer and making it the best in your niche can attract high-quality leads and convert them into paying clients.
  • Why resilience, personal growth, and consistency are important values for building a successful brand and business.


A 9-Grid is a curated block of—you guessed it—NINE Instagram posts that explain who you are and what you offer. It is highly stylized in your brand aesthetic, stacked with full captions that do the marketing heavy lifting, and pinned at the top of your grid to captivate everyone who is curious about what you do.

Your custom 9-Grid will allow you to maintain your social media presence, market your business effectively, and still connect with people who find you online. Let me develop a strategy for you that allows you to leave all that behind. Apply today!

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